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Support After LaunchToolOpen sourceFreemium

FreeScout

An open-source PHP and Laravel help desk turning one or more email accounts into a multi-agent inbox with assignment, notes, collision detection, search, and optional modules.

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Content updated Aug 3, 2026Automated check reached the official site · Checked Aug 24, 2026

Why use it

Use FreeScout to keep an existing support address while adding ownership, history, and shared visibility without paying a large SaaS fee for every agent.

Where it fits

Use analytics, feedback, player support, and updates to fix issues and decide what to improve after launch.

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What to check

The core can be used commercially under AGPL-3.0, but many advanced capabilities are paid modules; self-hosting still requires web, database, mail-delivery, backup, and security maintenance.

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