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Chatwoot

An open-source customer-conversation platform joining website chat, email, social messages, WhatsApp, and other channels with assignment, help center, automation, bots, and APIs.

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Content updated Aug 3, 2026Automated check reached the official site · Checked Aug 24, 2026

Why use it

Use Chatwoot to move player questions out of personal accounts into a traceable queue, self-host for data control, or use cloud hosting to launch multi-agent support and a knowledge base quickly.

Where it fits

Use analytics, feedback, player support, and updates to fix issues and decide what to improve after launch.

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What to check

The MIT core is free to self-host but requires upgrades, backups, email, and security operations, while some advanced or cloud capacity is paid; external channels such as Meta or Twilio may charge separately.

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