AppFollow
A reputation and store-optimization platform aggregating reviews, ratings, keywords, competitors, and automated workflows from major app stores, Microsoft Store, Trustpilot, and Steam.
Why use it
AppFollow lets live-ops and support teams detect rating spikes, topics, and sentiment in one inbox, assign replies, report spam, and route recurring issues back to product owners.
Where it fits
Use analytics, feedback, player support, and updates to fix issues and decide what to improve after launch.
What to check
The free tier has short history and limited automation, while newer integrations such as Steam may continue evolving; AI translation and replies need human review, and coverage depends on each store's API permissions.